FREQUENTLY ASKED QUESTIONS (FAQs)

Urban Green Apartments proudly serves residents looking for apartments in Urbandale, West Des Moines, and surrounding neighborhoods.



WHERE ARE URBAN GREEN APARTMENTS LOCATED?

Urban Green is located at 7715 Hickman Road, Urbandale, IA 50322, within the Des Moines metropolitan area. The community sits along the active Hickman Road corridor, minutes from I-80, I-35, I-235, and Merle Hay Road connections. It's a quick 12-minute drive to Downtown Des Moines. Urban Green's location enables fast and flexible commutes throughout the metro.

 


WHAT MAKES URBAN GREEN APARTMENTS UNIQUE?

Urban Green combines affordability and convenience with modern features like complimentary internet service, professional management, and easy access Urbandale, Johnston, Clive, and West Des Moines shopping/dining. The community offers a welcoming environment designed for value-driven living.

 


WHAT FLOOR PLANS AND AVAILABILITY ARE OFFERED?

Urban Green Apartments offers spacious one- and two-bedroom layouts. For current pricing and openings, check Availability.

 


WHAT AMENITIES ARE INCLUDED AT URBAN GREEN?

Residents enjoy complimentary internet, a laundry facility, green landscaped courtyards, and professional property management. A bonus is that gas heat is INCLUDED with your rent. Explore more features on our Amenities page.

 


IS URBAN GREEN PET-FRIENDLY?

Yes! Urban Green is pet-friendly, welcoming both cats and dogs. We have some exceptional dog parks nearby, Urbandale Dog Park and Colby Park. With even more green spaces nearby, like Walker Johnston Park.  Our community is excellent for pet owners.

 


WHAT UTILITIES ARE INCLUDED WITH RENT?

Complimentary internet is included with rent. Gas heat is also included in the rent to simplify budgeting. Water, Sewer and Trash is billed monthly by a 3rd party service. A billing fee of $3.50 is due monthly and $1 pest fee is due monthly which are added to your water, sewer and trash statement. Standard average is $30-35 per person with all fees. Electric is billed through MidAmerican Energy and resident must have MidAmerican in their name as of date of move-in.



IS RENTERS INSURANCE REQUIRED AT URBAN GREEN APARTMENTS?

Yes. All residents are required to maintain active renter’s insurance of $100,000 throughout their lease term.


Renter’s insurance helps protect your personal belongings and provides liability coverage in the event of an accident. Renters insurance can be purchased through a 3rd party on your resident portal.


If you choose not to obtain your own personal renter’s insurance policy, you will be automatically enrolled in a Landlord Liability Policy at a cost of $15 per month. This policy provides liability coverage only and does not cover or protect your personal belongings.


Proof of coverage is required prior to move-in and must be maintained for the duration of your residency.

 


WHAT PARKING OPTIONS ARE AVAILABLE?

Ample surface parking is available to residents and guests. The community is conveniently located just off Hickman Road, offering quick access to the interstate. Surface parking is available at no fee for residents and visitors.

 


WHAT SCHOOLS SERVE URBAN GREEN APARTMENTS?

Urban Green is part of the Urbandale Community School District, recognized for its strong academics and extracurricular activities.

 


HOW CLOSE IS URBAN GREEN TO MERLE HAY MALL AND SHOPPING CENTERS?

Merle Hay Mall is just 5 minutes away, along with Hickman Road shopping, Hy‑Vee Grocery, and dining options like Machine Shed Restaurant and Urbandale favorites.

 


WHAT MAJOR EMPLOYERS ARE NEAR URBAN GREEN?

Nearby employment options include:


  • Quality Manufacturing Corporation
  • John Deere
  • MidAmerican Energy
  • Continental Western Insurance
  • Mercer

 


WHAT ARE THE LEASE TERMS AT URBAN GREEN?

Typical leases are 12 months, but shorter terms may be available. Contact the leasing office for more information. Apply online through our Availability page.

 


HOW DO I PAY RENT OR SUBMIT MAINTENANCE REQUESTS?

Residents can use the Resident Portal to pay rent online or submit maintenance requests.

 


IS THERE AN INCOME REQUIREMENT OR SCREENING PROCESS?

Yes, standard application screening applies, including income verification and credit/background checks. Contact our Leasing Team for exact requirements.




HOW CLOSE IS URBAN GREEN TO DOWNTOWN DES MOINES AND WEST DES MOINES?

Downtown Des Moines is about 15 minutes away via I‑235, while West Des Moines destinations like Jordan Creek Town Center are a short drive.

 


WHAT PUBLIC TRANSIT OPTIONS ARE AVAILABLE?

Residents have access to DART bus service along Hickman Road, making commuting without a car simple.

 


WHAT OUTDOOR RECREATION IS NEAR URBAN GREEN?

Urban Green is close to Walker Johnston Park with trails, sports complexes, and playgrounds. The Urbandale Community Recreation Complex and bike trails connect to greater Des Moines. Additionally, you will always find ample things to do in the community at Urbandale's Parks & Recreation.



IS THERE A GREAT PLACE TO WORKOUT, SINCE WE DON'T HAVE A GYM?

We have two exceptional places nearby to get your fitness fix in: Crunch Fitness and Planet Fitness.



WHAT IS THE NEIGHBORHOOD LIKE AT NIGHT AND ON WEEKENDS?

Urbandale blends quiet suburban living with access to big-city amenities. Residents enjoy local festivals, easy freeway access to concerts and nightlife in Downtown Des Moines, and plenty of weekend recreation from nearby trails, frisbee golf courses, and the Urbandale Farmers Market.


Some other popular hot spots for all times of the day are:



WHAT RESTAURANTS ARE NEARBY?

 


WHAT MAKES URBANDALE A GREAT PLACE TO LIVE?

Urbandale is known for its top-rated schools, safe neighborhoods, extensive parks and trails, and family-friendly lifestyle. Living at Urban Green offers direct access to this community while staying near Des Moines’ major employers and entertainment.



WHAT ARE THE LEASE TERMS AT URBAN GREEN?

Typical leases are 12 months, but shorter terms may be available. Contact the leasing office for more information. Apply online through our Availability page.

 


HOW DO I PAY RENT OR SUBMIT MAINTENANCE REQUESTS?

Residents can use the Resident Portal to pay rent online or submit maintenance requests.

 


IS THERE AN INCOME REQUIREMENT OR SCREENING PROCESS?

Yes, standard application screening applies, including income verification and credit/background checks. Contact our Leasing Team for exact requirements.

 


HOW DO I SCHEDULE A TOUR?

Easily request a tour online via our Contact page or check openings on the Availability page.